Your information

Privacy Policy

Last updated: 16 July 2026

Pointmeadow Limited respects your privacy. This policy explains how we use and protect the personal information you provide when contacting us or requesting a freight quotation.

1. Who we are

Pointmeadow Limited is registered in England and Wales under company number 07026423. Our registered office is 80 Swift Gardens, Kirton, Boston, Lincolnshire, PE20 1EQ.

2. Information we collect

When you contact us or request a quote, we may collect:

• your name, company name and contact details;
• collection and delivery locations;
• information about your freight and transport requirements; and
• any other information you choose to include in your enquiry.

3. How we use your information

We use this information to:

• respond to your enquiry and prepare a transport quotation;
• arrange and manage transport services you ask us to provide;
• communicate about collections, deliveries and related administration;
• maintain appropriate business and accounting records; and
• meet our legal and regulatory obligations.

4. Our lawful basis

We normally process enquiry information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for our legitimate interests in operating and protecting our business.

5. Who we share information with

Where necessary to provide a transport service, we may share relevant information with selected hauliers, couriers, professional advisers, insurers, IT providers and public authorities. We only share what is reasonably necessary for the relevant purpose.

6. How long we keep information

We retain personal information only for as long as it is reasonably needed for the enquiry, service, legal, insurance, accounting or dispute-resolution purpose for which it was collected.

7. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal information, object to certain processing, or ask for your information in a portable format.

8. Cookies and website analytics

This first version of the website does not intentionally use advertising or analytics cookies. If we add non-essential cookies or tracking in future, we will update this policy and provide appropriate choices before they are used.

9. Contact and complaints

To ask a privacy question or exercise your rights, email matt@pointmeadow.co.uk or call 07912 139735.

You also have the right to complain to the Information Commissioner’s Office about how your personal information has been handled.

This policy should be reviewed whenever the website, quote form, analytics tools or business data-handling practices change.